aion play Terms and Conditions

You must be at least 21 years of age to register and use the aion play platform, in accordance with applicable Philippine regulations. By creating an account, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, contact our support team immediately via live chat or email at [email protected].

All transactions on aion play are conducted in Philippine pesos (PHP). We support local payment channels including GCash, Maya, and online bank transfers — the full list of available options is detailed on the Deposit page. Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider. aion play does not accept deposits from third-party accounts; the payment method you use must be registered inyour own name. Minimum deposit amounts vary by payment channel and are clearly displayed during the deposit process. We reserve the right to request identity verification before processing any transaction, in line with our commitment to secure and responsible platform operations.

aion play is intended for personal entertainment purposes only. You agree not to use the platform for any unlawful purpose or in any manner that could damage, disable, or impair the service. Any attempt to manipulate game outcomes, exploit technical errors, use automated software or bots, or engage in collusion with other players is strictly prohibited and will result in immediate account suspension. We reserve the right to void any activity that we reasonably determine to have been conducted in bad faith or in violation of these terms. All game results on the platform are determined by certified systems, and aion play does not influence individual outcomes in favour of or against any player.

Participation in the aion play VIP programme is subject to the specific terms published on the VIP page, which form part of these overall Terms and Conditions. Rewards, benefits, and tier thresholds may be updated from time to time, and the most current version will always be available on the VIP page. aion play reserves the right to adjust, suspend, or discontinue any reward or benefit at any time with reasonable notice. Abuse of the VIP programme — including but not limited to creating multiple accounts to accumulate rewards — will result in forfeiture of all accrued benefits and possible account closure. All VIP decisions made by aion play are final and binding.

aion play is committed to promoting safe and responsible entertainment for all Filipino players. We strongly encourage every member to set personal deposit and session limits that align with their financial situation and lifestyle. If you feel that your gaming habits are becoming difficult to manage, we urge you to visit our Responsible Gaming page for practical guidance, self-assessment tools, and information on how to request a voluntary account restriction or self-exclusion. Players who are identified as showing signs of problem gaming may be contacted by our support team and offered assistance. We take our duty of care seriously and will always prioritise player wellbeing over platform activity.

Your personal information is collected and processed in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an account, you consent to the collection, storage, and use of your data as described in that policy. We implement industry-standard security measures to protect your information from unauthorised access, disclosure, or misuse. We do not sell your personal data to third parties for marketing purposes. For full details on what data we collect, how we use it, and your rights as a data subject under applicable Philippine law, please review the Privacy Policy in full.

aion play reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through a notice on the platform or via the email address associated with your account. Continued use of the platform after any such changes constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates. If you do not agree with any revised terms, you should discontinue use of the platform and contact our support team to discuss your account options.

These Terms and Conditions are governed by and construed in accordance with the laws applicable to online entertainment platforms operating in the Philippines. If you have any questions about these terms or need clarification on any point, our support team is available 24/7 via live chat on the platform or by email at [email protected]. For answers to common questions about how the platform works, visit the FAQ page. We are always here to help Filipino players understand their rights and enjoy the platform with full confidence. Your trust in aion play matters to us, and we are committed to maintaining a transparent and fair relationship with every member.